Contact
Before you write, check whose matter it is — some things are settled fastest with the car park itself.
Anything about a booking
Everything to do with the booking itself is ours: a confirmation that never arrived, the amount and the payment document, a change of dates or a cancellation when the link from the email will not work. When you write, give your booking number in the OPK-XXXXXX format and the email address used at purchase — without those two we cannot find your booking, and without confirming who you are we cannot change anything in it.
Before writing, check whether you can do it yourself. The dates, the number of people, the return flight number and the vehicle details are all editable behind the management link in your confirmation email, and the answers to the most common questions are collected in the help section.
Contacting the car park
Whatever happens on the site is settled fastest with the operator directly: when the shuttle pulls in after landing, a late arrival, room for a tall vehicle or a trailer, a question about entering in the middle of the night. The phone number and the address are in your booking confirmation and on that offer's page — the car park answers and knows the details of its own site, which are not ours to set.
For car park operators
Do you run a car park near an airport and want to take bookings through us? Write to the same address and say it is about a partnership. Include the name and address of the car park, roughly how many spaces it has and whether you provide a ride to the terminal — we will reply with how the verification works and what is needed to get the offer live.
Write to us
We reply by email, to the address you write from. We do not state a response time here until we can hold to it to the hour — and for something urgent on site, calling the car park will be quicker anyway.
Email address: jakub.witenberg@gmail.com