Payments
When and what you pay for, what the amount covers, and which document you receive.
When do I pay for the parking?
You pay in full online at the time of booking, not on arrival. Once the form is sent you have 30 minutes to complete the payment — for that window the dates are held for you. If the payment does not go through in time, the booking expires and the space returns to the pool; you can then book it again, provided it is still free. We send the confirmation only once the payment has cleared.
Is the price shown with the offer the final one?
Yes — the amount shown with an offer is the price for the whole stay on your dates. Mandatory services, where a car park applies them (a surcharge for a larger group of passengers, for instance), are added to the quote before payment and appear as separate lines in the price breakdown. You pay nothing extra on site, as long as you do not change the dates or the services.
What exactly am I paying for — is the ride to the terminal included?
The amount covers the stay on your dates plus whatever that particular car park includes in its price. The ride to the terminal is sometimes included and sometimes charged separately — the operator decides, and we say which it is next to every offer, together with the type of ride and how long it takes. Optional extras, car washing for example, you choose yourself before paying and see priced separately.
Which document will I get for my booking?
Once payment clears we issue a „Booking and payment confirmation” document — it comes as a PDF with the confirmation email and can be downloaded again from the management link. It carries the booking number, the dates, the car park's details and the amount paid, broken down into lines. It is not an invoice: the parking service is sold by the car park operator, while we act as the booking intermediary.
Who sells the service — you or the car park?
The parking service is sold by the operator running that car park; we run the platform where you choose, book and pay for it. That is why the terms of the stay belong to the operator and are described with the offer, and why our role ends at intermediation and handling the booking. We are paid a commission deducted from the operator's payout, not through a booking fee or a service fee added to your total.
Can the price change after I book?
No. We record the price at the moment of booking, and a later change to the operator's rates does not touch bookings already made. The amount changes only if you change the booking yourself — different dates, a different number of people or a different set of extras. The quote is then recalculated from scratch, and we show the difference against what you paid before you confirm.